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FAQ



Q. How do I know whether my handset supports BSNL Tune?


A. Since Ring Back tones are neither downloaded nor installed on your handset, no handset support is required for the same. This means BSNL Tunes can be downloaded by any user.

Q. How do I activate BSNL Tunes on my number?


A. You can activate the BSNL Tunes service by following channels:
You can activate from www.bsnltunes.co.in in which you are currently logged in. ? IVR: Call 56700 (TOLLFREE) and select a song of your choice for the category you like.
? SMS: You can even send and SMS to activate BSNL Tune. Just type SUBSCRIBE or BT ACT and send it to 56700 (TOLLFREE) to activate BSNL Tunes service.
? SMS BT Code: To activate any BSNL Tune you just need to send respective song code to 56700 (TOLLFREE). Ex: If you want to set the song Mile Ho Tum, then you need to type BT and send it to 56700 (TOLLFREE).
? SMS Search: Right from Evergreen to latest you can find your tunes by Just sending an SMS i.e. SMS Search to 56799 (TOLLFREE) and you can set is as your BSNL Tune. Example: SMS Search Mile Ho Tum to 56799 (TOLLFREE).
? USSD: Unstructured supplementary service data is a protocol that helps the user to communicate with the end party. Just Dial *567# (TOLLFREE)
? OBD: You can also activate and set BSNL tunes service by selecting a song via OBD which is a promotion call that you receive from the PRBT system and listen to various songs. While listening to the song you can press the required digit from your mobile handset to request for the song.
? WEB: http://bsnltunes.bsnlumw.com - You can also activate the PRBT service and song from this website. Just search for your favorite song from the various options available on this site and set it as your BSNL Tune.
? App: You can download the BSNL App by clicking the below link and set the BSNL tunes of your choice. https://play.google.com/store/apps/details?id=com.bsnl.rbt



Q. What is BSNL Name TUNE?


A. Now let your callers hear your name whenever they call you. To set your Name as your Name Tune you can SMS your name to 56777 (TOLLFREE) and Your name will be created and your BSNL Tune will be set within 4 working days. Example: SMS NT name to 56777 (TOLLFREE). Charges: Rs 12 for Name Tune (Subscription charges are applicable only for New Users)

Q. What is Commercial Name Tune?


A. Now let your Business/Firm/Store name reach all who call u. To set Commercial Name Tunes as your BSNL Tune just SMS CT to 56777(TOLLFREE). Charges: Rs 30 for Commercial Tune. (Subscription charges are applicable only for New Users)

Q. How can I deactivate my BSNL Tune service?


A. Just Call/SMS STOP to 155223 (TOLLFREE).

Q. What is the charge of sending an SMS on 56700?


A. SMS to 56700 is TOLLFREE.

Q. How many days do I get subscribed to the service?


A. You are subscribed for a period of one month and thereafter renewed for one month.

Q. What types of BSNL Tunes are available?


A. There is a huge library of more than 3lakh BSNL Tunes available from Bollywood to International hits, Devotional to instrumental, Regional Tunes and more. And if that's not enough, Set Your Name as Your Name Tune.



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