FAQ

Q. How do I know whether my handset supports BSNL Tune ?

A. Since Ring Back tones are neither downloaded nor installed on your handset, no handset support is required for the same. This means BSNL Tunes can be downloaded by any user.

Q. How do I activate BSNL Tunes on my number?

A. You can activate the BSNL Tunes service by following channels:
You can activate from www.bsnltunes.bsnlumw.com in which you are currently logged in. ? IVR: Call 56700 (TOLL FREE) and select a song of your choice for the category you like.
? SMS: You can even send and SMS to activate BSNL Tune. Just type SUBSCRIBE or BT ACT and send it to 56700 to activate BSNL Tunes service.
? SMS BT Code: To activate any BSNL Tune you just need to send respective song code to 56700. Ex: To If you want to set the song Tum Hi Ho then you need to send SMS to 56700
? SMS Search: Right from Evergreen to latest you can find your tunes by Just sending an SMS i.e. SMS Search to 56799 and you can set is as your BSNL Tune. Example: SMS Search Tum Hi Ho to 56799.
? WAP: Just connect to the following WAP link from your GPRS enabled mobile and select your BSNL Tune from a vast library of songs. http://210.212.42.29:8000/wap/default.aspx
? Star Copy: This Channel allows the user to copy the end users tune by pressing *9. Liked your friend's Tune? Now you can copy the Tune & set it on your BSNL Mobile
? USSD: Unstructured supplementary service data is a protocol that helps the user to communicate with the end party. Just Dial *567# ( TOLL FREE )
? OBD: You can also activate and set BSNL tunes service by selecting a song via OBD which is a promotion call that you receive from the PRBT system and listen to various songs. While listening to the song you can press the required digit from your mobile handset to request for the song.
? WEB: www.bsnltunes.bsnlumw.com - You can also activate the PRBT service and song from this website. Just search for your favorite song from the various options available on this site and set it as your BSNL Tune.

Q. What is BSNL Name TUNE?

A. Now let your callers hear your name whenever they call you. To set your Name as your Name Tune just dial 5670087 or You can even SMS your name to 56777 ( TOllFree) and Your name will be created and your BSNL Tune will be set within 4 working days. Example: SMS NT name to 56777. Charges : Rs 12 for Name Tune ( Subscription charges are applicable only for New Users )

Q.What is Commercial Name Tune?

A. Now let your Business/Firm/Store name reach all who call u. To set Commercial Name Tunes as your BSNL Tune just SMS CT to 56777(TOLLFREE). Charges : Rs 30 for Commercial Tune. ( Subscription charges are applicable only for New Users )

Q. How can I deactivate my BSNL Tune service?

A. Just Call/SMS STOP to 155223 (TOLLFREE).

Q. What is the charge of sending an SMS on 56700?

A. There is no charges for SMS, every SMS send on this number is TOLLFREE.

5. How many days do I get subscribed to the service?

A.You are subscribed for a period of one month and thereafter renewed for one month.

Q. Can I gift any BSNL Tune to my friend?

A. Yes, you can gift any Tune to your friend. For gifting a Tune, you have to call 56700 and follow the instruction available. While listening to any song to gift that particular song just press 4 and enter the required details. The gift will be sent to only BSNL North subscriber and the person to whom you are gifting will have to accept the gift. In the first month the cost of gifting the PRBT will be charged from your account. The charges of gifting PRBT to a Non PRBT subscriber are Rs 30 and to a PRBT subscriber is Rs 12.

Q. What types of BSNL Tunes are available?

A. There is a huge library of more than 3lakh BSNL Tunes available from Bollywood to International hits, Devotional to instrumental, Regional Tunes and more. And if that's not enough, Set Your Name as Your Name Tune.

Q. How do you finally get activated to the service ?

A. Once you have selected your favorite song you will receive a confirmation message which has to be send to 56705 (TOLLFREE) by typing Y or simply YES.